Google Business Profile management and Google Maps SEO
Basic work with Google Business Profile (formerly Google My Business)
1
In-depth Profile Audit and Local Competitor Analysis
We start with a detailed review of your current Google Business Profile. We analyze the strategies of your competitors within a three to five kilometer radius to find your unique advantages and niches where you can get quick results.
2
Semantic Core Collection and Title and Description Optimization
Professional local SEO starts with the right words. We collect a database of commercial and geographic queries, which we integrate into your company description, list of services and products. This ensures maximum relevance of your profile to user queries.
3
Reputation Management: Stimulating Reviews and Working with Ratings
A company’s rating is the foundation of promotion in maps. We develop an individual system for collecting positive reviews, implement QR codes for quick evaluation, and prepare response templates that neutralize negative ones. Remember: active interaction with customers is a direct signal to Google to raise you in the results.
4
External Link Building: Local Citations and Directory Listings
We build a network of links using only reputable Ukrainian business directories and regional media. This confirms the authority of your location for search algorithms and creates additional traffic channels.
GMB Optimization
from 280 AUD/month
*Net
- Google Business Profile registration (if not created)
- Keyword research and listing
- Complete company profile setup (adding logo, company description, working hours, contact details, attributes, photos, and videos)
- Niche and competitor analysis
- Adding products and services (up to 10 main items)
- Creation of posts (news and promotions based on business specifics) - 2 posts
- Collecting reviews from real customers (QR codes, follow-up messages after a visit)
- Performance and statistics report
GMB Optimization
from 300 AUD/month
*Net
- Keyword research and listing
- Profile settings check. Updating company information
- Niche and competitor analysis
- Expansion of products and services (up to 10 main items)
- Statistics analysis, keyword growth analysis
- Creation of posts (news and promotions based on business specifics) - up to 4 posts
- Managing reviews (responding to them, removing inappropriate ones)
- Collecting reviews from real customers (QR codes, follow-up messages after a visit)
- 10 crowd links
- Performance and statistics report
Self-configuration or guaranteed results from LuxSite?
DIY settings
- Instinctively work through each step, hoping that you are doing everything right
- Contact technical support for help, wait for answers for hours, and still do not solve the issue as needed
- Spend a lot of time setting up but get poor results
- You understand that doing it yourself quickly is not so easy, you put off the task for later again and again
- You lose customers “out of the blue”, as your listing does not attract the attention of potential customers
Use the help of LuxSite
- Entrust Google Business Profile set up to experienced professionals who know exactly what needs to be done
- You will be stand out from the competitors
- Get quickly clients who are ready to act - thanks to a professionally filled GMB card and its optimization
- Due to correctly written information, the trust of the target audience in the company increases
- Your listing is updated regularly and keeps getting new reviews, so the chances of reaching the top of Google Maps grow
Local SEO and Google Maps SEO in Australia
LuxSite agency has been working with business profiles in Sydney and across Australia since 2010, starting back in the days of Google Places. The service suits medical clinics, cafes, auto repair shops, law firms and multi-location businesses. Professional Google Maps SEO increases direct phone calls, direction requests and website visits from your business profile.
How to rank higher on Google Maps
Google identifies three main local ranking factors: relevance, distance and prominence. Our tailored local SEO work targets each of these areas.
- We select exact primary and secondary categories, write detailed business descriptions and list all services.
- We list businesses on the map from scratch, from medical clinics to cafes or auto repair shops, and handle the verification process.
- We publish current operating hours, fresh photos and regular posts about business offers.
- We set up review collection from real customers and respond to every review.
- We deliver complete Google Business Profile optimisation, fix business citations on external websites and add local landing pages to your site.
What changed in Google Business Profile since 2024
Many people still search for Google My Business, even though since November 2021 the service has been called Google Business Profile. Significant updates have rolled out over the last two years, and effective Google Business Profile management must account for all of them.
- In July 2024, Google turned off chat and call history features within business profiles.
- In March 2024, free websites created via Business Profile on the business.site domain were shut down and their links stopped working, making a standalone website essential.
- On 3 November 2025, Google discontinued the Questions and Answers section API, so AI now generates some profile responses based on profile data, making detailed descriptions, services and attributes even more critical.
- Verification for new listings increasingly requires video recording.
We track these updates closely and adjust our client profile strategy immediately.
How much Google Maps SEO costs
Service pricing depends on your industry niche, local area competition and the number of locations. Service packages are listed further down the page, and you can also request a free profile audit.
Reporting and profile management in GBP Manager
Every client gets free access to GBP Manager, the platform we built ourselves. It displays all team activity including posts, photos, review responses and profile edits. The dashboard shows Google performance metrics for impressions, phone calls, driving directions, website clicks and search queries. Your specialist adds notes as the work goes, so there is no need to wait for an end-of-month report.
More
Presence on Google Business Profile will attract more and more customers. Potential customers will immediately find your business with the key search queries
By reading reviews from real customers and buyers, as well as updated news, people begin to trust your company more
People do not have to look for your contacts: straight from the listing they call you, get directions, visit your website or book online.
You can improve your service and product based on real customer reviews on Google Maps
You see all the work on your listing and your Google statistics in our GBP Manager platform. Similar tools are sold as a separate subscription, while our clients get access for free.
Please leave your contact and a brief description of the set tasks. Our manager will contact you to draw up a detailed commercial offer
Chief Executive Officer (CEO)
Chief Operating Officer (COO)
Head of SEO Department
Head of PPC Department
Head of SMM Department
Link Builder / Outreach Specialist
Project manager
Project manager
PPC Specialist
PPC and Targeting Specialist
Take a personal view from Google Maps
Submit your applicationBlog
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Visibility in top local Google view
Growth of calls, requests and routes
I will trust the brand through videos and ratings
Analytics and results control
We have helped over 450 clients
What is business promotion on Google Maps (Google Business Profile)?
Google Maps promotion is a comprehensive optimization of your company profile in Google Business Profile, thanks to which the business appears among the first in local search results and on maps.
This includes:
- filling in and optimizing the profile (name, address, categories, services);
- adding photos and videos;
- working with reviews;
- publishing news and promotions;
- attracting customers from Google Maps and local search.
A properly configured profile directly affects the number of calls, applications and physical visits.
Why is Google Maps critical for local businesses?
Most people search for services with geo-reference: “nearby”, “in Sydney”, “near me”. It is at this moment that they are ready to buy.
Google Maps:
- brings hot customers who are already looking for your service;
- works as a free traffic channel;
- allows you to bypass competitors even without large advertising budgets.
For businesses with an office, store or service point, this is one of the most effective channels for attracting customers.
What is local SEO and how is it different from regular SEO?
Local SEO is business promotion for city and regional queries, for example:
“dentist Sydney”, “laptop repair Obolon”.
Unlike classic SEO, local SEO focuses on:
- Google Maps and Local Pack;
- geokeys;
- reviews and ratings;
- local directories and brand mentions;
- linking to a specific address.
This is an ideal solution for small and medium-sized businesses that want to quickly get customers in their city.
Is it necessary to have a website to promote on Google Maps?
A website is not mandatory, but it significantly enhances the result.
Even without a website, a business can:
- create a profile on Google Maps;
- appear in local search results;
- receive calls and applications.
However, a website:
- increases Google’s trust;
- allows you to rank better;
- provides additional organic traffic.
Therefore, for maximum effect, we recommend combining Google Maps + a website.
What is included in the Google Maps promotion and local SEO service?
Depending on the package, we usually perform:
- Google Business Profile optimization;
- Selection of local keywords;
- Work with reviews and reputation;
- Regular profile publications;
- Adding business to local directories;
- Setting up NAP data (name, address, phone);
- Local site optimization and LocalBusiness micro-markup;
- If necessary, advertising on Google Maps.
The goal is one - maximum visibility of the business in local search.
When will the results from local SEO appear?
Local SEO works faster than classic SEO.
The first improvements are usually noticeable:
- 1–3 months after the start;
- after optimizing the profile and the first reviews;
- with increasing activity on the profile.
The more regularly the work is carried out, the more stable the positions and the more calls.
Why is it better to order promotion from agencies rather than doing it yourself?
Promotion on Google Maps seems simple, but in practice it has many nuances:
- ranking algorithms are constantly changing;
- it is important to work with reviews correctly;
- errors in the profile can reduce visibility;
- a systematic approach and analytics are needed.
The agency:
- knows what really works;
- has cases in different niches;
- saves your time and budget;
- provides stable results in the long term.
How do reviews affect positions on Google Maps?
Reviews are one of the key ranking factors.
Google takes into account:
- the number of reviews;
- the average rating;
- the regularity of new reviews;
- the business’s responses.
Active work with reviews directly affects the position, customer trust and the number of requests.
Is local SEO beneficial for small businesses?
Definitely yes.
Local SEO:
- brings customers who are ready to buy “here and now”;
- has a higher conversion rate than regular traffic;
- does not require large advertising budgets.
Even a small business can reach the top of Google Maps and compete with large companies.
How will I see what exactly you do with my listing?
In our GBP Manager platform, which clients use for free. It collects every action of the team: posts, photos, replies to reviews and profile edits, each with a date and a status. Next to it are your Google statistics: impressions, calls, directions, website clicks and the searches that bring people to you, plus your specialist’s notes on what has been done and what comes next.
What has changed in Google Business Profile recently?
In 2024 Google removed chat and call history from listings and shut down the free business.site websites. In November 2025 the Questions and Answers API was retired, and some answers on listings are now generated by AI from profile data. That makes a complete description, services and attributes more important than ever.
How does Google verification work now?
For new listings Google increasingly asks for a short video showing the signage, the address and the workplace. We prepare clients for the recording in advance so verification does not have to be repeated.
Australia
Sydney
8/33-35 Rowe Street, Woollahra NSW 2025
office@luxsite.agency
+1300 03 03 48
USA
NY
office@luxsite.agency
+1 (646) 980-63-24
Canada
Regina
office@luxsite.agency
Poland
Krakiv
office@luxsite.agency
Ukraine
Kyiv
st. Vadym Hetman 4
from 9:00 to 18:00
office@luxsite.agency
+38 (093) 500-22-11